Welsh Emergency Department Frequent Attenders Network

June 20, 2017

Robin, from Cardiff, has dedicated 30 years of his life to the ambulance service after joining as part of the original cadet scheme in Wales with South Glamorgan Ambulance Service in 1986.

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He currently spearheads the Trust’s frequent caller work, aimed at reducing the number of people who regularly dial 999 inappropriately, and providing them with more suitable services for their needs

November 23, 2016

A nurse from Cardiff and Vale University Health Board (UHB) has won the ‘Innovation in Nursing’ Award at the Royal College of Nursing Cymru Nurse of the Year Awards for her significant work with frequent attenders.

September 22, 2016

Cardiff and Vale University Health Board led the way with three awards.

One Award for a project with Welsh Ambulance Services NHS Trust and other agencies reduced demand on emergency services was also named winner of the Outstanding Contribution to Prudent Healthcare Award presented by Dr Frank Atherton, Chief Medical Officer for Wales

March 06, 2016

Patient Experience Award

Winner

Anna Sussex, Sister, Emergency Unit